Sure Soccer Tips ("we", "us", or "the Service") operates this football prediction and analytics platform. This page explains what information we collect, why we collect it, and the choices you have. By using the Service you agree to the practices described in this policy.
Information We Collect
- Account details — when you register we store your name, username, email address, phone number, and country. Your password is stored only as a one-way hash.
- Profile extras — an optional profile photo if you upload one.
- Points & payment activity — points balance, premium access records, and payment records (method, amount, status). We never store full card or banking details.
- Support messages — conversations you exchange with our team through the in-account messaging system.
- Usage data — standard server logs (IP address, browser type, pages visited) used for security and performance monitoring.
How We Use It
- To operate your account, credit purchased points, and unlock premium access.
- To process and approve bank / e-wallet payments you submit.
- To respond to your support messages.
- To improve the accuracy and reliability of our prediction models.
We do not sell, rent, or trade your personal information to anyone.
Cookies
We use a small number of strictly necessary cookies and local storage to keep you signed in and remember your preferences. We do not use third-party advertising or cross-site tracking cookies.
Third-Party Services
Some features are provided by trusted third parties, who process data under their own privacy policies:
- Payment gateways (PayFast, PayPal, Coinbase Commerce) — they process your payment directly; we receive only the outcome.
- Football data and news feeds used to display fixtures, statistics, and community headlines.
Data Security
We apply commercially reasonable safeguards — hashed passwords, prepared statements against SQL injection, and restricted database access. No method of transmission over the internet is 100% secure, but we continuously work to protect your data.
Data Retention
We keep account and transaction records for as long as your account is active and as required for accounting and legal purposes. You may request deletion of your account and associated personal data at any time (see below).
Children's Privacy
The Service is intended for users aged 18 and over (gambling-related content). We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us data, contact us and we will delete it promptly.
Your Rights
- View and update your details from Account → Profile.
- Request a copy or deletion of your data by emailing us or using the contact page.
- Object to any processing you disagree with.
Changes to This Policy
We may update this policy from time to time. Changes are posted on this page with an updated revision date, and for significant changes we will notify users through the website.
Contact Us
If you have questions about this Privacy Policy or your data, contact us at support@suresoccertips.com or through the contact page.
